10-100 COUNT ON IT
IT Support, Cyber Security, IT Outsourcing & Consultancy in Milton Keynes
Specialising in Quality IT Support, Cyber Security and Cloud solutions, we have both the tools and experience to support your business and its sustained growth.
“I just wanted to finish the week in saying an absolutely huge thanks for everything Chris and the team have done for us during our Covid-19 move to home working.”
David Cook, Managing Director, National Locums
“They have encouraged us to adopt a strategic approach to our infrastructure development which has led us to invest properly in robust long-term solutions, and they consistently respond with insight and patience to day-to-day user issues.”
Richard King, CEO, Faber Music
OUR SUPPORT SERVICES
Dedicated IT Support is at our core
At 10-100, providing quality IT Support underpins everything we do. Whether you’re looking for day-to-day technical advice, support for your Apple technologies, or the delivery of industry-leading hardware, our dedicated support team have both the technical know-how and initiative to provide.
Microsoft Experts
Whether you’re looking for Microsoft 365 consultancy, robust backup solutions, or a streamlined migration to a cloud-based infrastructure – we have both the expertise and experience to suit your requirements.
Hosting
When your business relies on consistent, reliable IT performance, only a fully managed, private service with exceptional support will do. Through utilising expert guidance, your business is empowered to create a tailored cloud solution to best serve your exclusive hosting requirements.
24/7/365 Security
Whether you’re looking for Microsoft 365 consultancy, robust backup solutions, or a streamlined migration to a cloud-based infrastructure – we have both the expertise and experience to suit your requirements.
Leading IT Support
At 10-100, providing quality IT Support underpins everything we do. Whether you’re looking for day-to-day technical advice, support for your Apple technologies, or the delivery of industry-leading hardware, our dedicated support team have both the technical know-how and initiative to provide.
APPLE CONSULTANTS NETWORK
Your Expert Apple Consultants
10-100’s Apple team provides expert Apple support and Consulting services. Formed in 2004 our Clients range from small design studios and educational institutions through to larger businesses and media production companies.
Specialisation:
- Apple Deployment
- MDM
- Cloud Services
- MAC
- Identity Management
EASY-SPEAK ADVICE
Why Choose Us?
Why should you choose 10-100 for your IT support and services?
Outstanding Customer Service
A Single Point of Service
Proactive 24/7 Monitoring
A Smooth Onboarding Process
Flexible & Affordable Plans
Industry Recognised
Outstanding Customer Service
We pride ourselves on outstanding response and resolution times, delivered with a personal touch.
Have you ever felt the pain of waiting for the IT issue that is affecting your business to be slowly ‘escalated’ by your IT provider?
Not with 10-100. We don’t have 1st and 2nd line support. The member of our Team who picks up your call will be able to deal with it themselves, quickly and efficiently. It’s this level of investment in our staff that allows us to provide our incredible response and resolution times.
A Single Point of Service
Does dealing with your internet, email, web hosting and software vendors feel like an unpleasant game of ping pong? At 10-100, everything is our problem. If an issue is outside of our control, we’ll deal with your technical vendors on your behalf.
Proactive 24/7 Monitoring
Through working proactively, rather than reactively, our experts provide you with the peace of mind in knowing that your IT infrastructure is secure at all times. Our 24/7 IT monitoring service guarantees immediate action is taken should it be needed, resolving problems without delay. In addition, our network operations centre employs innovative security alert systems, preventing the majority of issues before they even arise.
A Smooth Onboarding Process
Changing your Managed Service Provider should not be a huge upheaval for your business. Through our streamlined onboarding process, our experts mitigate the risk of downtime or disruption for your staff, providing expert IT consulting throughout the process and continued user support afterwards.
Flexible & Affordable Plans
At 10-100, we know that every business is unique. That’s why our Managed IT Support, IT Consulting and other IT services are bespoke and tailored to align with your business – whether that be through supporting an in-house team, a part of your infrastructure, or fully outsourcing your IT solutions.
Our personable and highly-skilled team will work closely alongside your business to create an IT support and service plan that is best suited to your individual needs, empowering your business and its people.
Industry Recognised
We are proud to have received many IT industry accolades including being awarded Microsoft Gold Partner Status. This means we are always up to speed on the latest technologies and are therefore ideally placed to provide you with the best solutions for your business.
Outstanding Customer Service
We pride ourselves on outstanding response and resolution times, delivered with a personal touch.
Have you ever felt the pain of waiting for the IT issue that is affecting your business to be slowly ‘escalated’ by your IT provider?
Not with 10-100. We don’t have 1st and 2nd line support. The member of our Team who picks up your call will be able to deal with it themselves, quickly and efficiently. It’s this level of investment in our staff that allows us to provide our incredible response and resolution times.
A Single Point of Service
Does dealing with your internet, email, web hosting and software vendors feel like an unpleasant game of ping pong? At 10-100, everything is our problem. If an issue is outside of our control, we’ll deal with your technical vendors on your behalf.
Proactive 24/7 Monitoring
Through working proactively, rather than reactively, our experts provide you with the peace of mind in knowing that your IT infrastructure is secure at all times. Our 24/7 IT monitoring service guarantees immediate action is taken should it be needed, resolving problems without delay. In addition, our network operations centre employs innovative security alert systems, preventing the majority of issues before they even arise.
A Smooth Onboarding Process
Changing your Managed Service Provider should not be a huge upheaval for your business. Through our streamlined onboarding process, our experts mitigate the risk of downtime or disruption for your staff, providing expert IT consulting throughout the process and continued user support afterwards.
Flexible & Affordable Plans
At 10-100, we know that every business is unique. That’s why our Managed IT Support, IT Consulting and other IT services are bespoke and tailored to align with your business – whether that be through supporting an in-house team, a part of your infrastructure, or fully outsourcing your IT solutions.
Our personable and highly-skilled team will work closely alongside your business to create an IT support and service plan that is best suited to your individual needs, empowering your business and its people.
Industry Recognised
We are proud to have received many IT industry accolades including being awarded Microsoft Gold Partner Status. This means we are always up to speed on the latest technologies and are therefore ideally placed to provide you with the best solutions for your business.
TESTIMONIALS
What our Clients Say
I just wanted to finish the week in saying an absolutely huge thanks for everything Chris and the team have done for us during our Covid-19 move to home working.
I know you have many clients, and you guys have made us feel that we are the only one, by providing an outstanding service in extraordinary times. You not only kept us running, but upgraded us and made working from home even easier for the team.
We appointed 10-100 in 2016 to take on our network maintenance and development. They have encouraged us to adopt a strategic approach to our infrastructure development which has led us to invest properly in robust long-term solutions, and they consistently respond with insight and patience to day-to-day user issues. As a result, we have been able to focus fully on our commercial activity.
We’re very pleased we out-sourced this part of our business to them.
CDS Group have been with 10-100 since 2004 when we were just two people in a a shed making a go of things. Now CDS are part of a £500 million fund company and the largest in the U.K. in the services we provide. 10-100 have been part of our team all through that journey and going forward.
Are they the most competitive provider of IT services? I have no idea and I frankly don’t care. IT in a company structure in this day an age is too big a part to be worrying about price. What I do know is that 10-100 have provided us a seamless fault free service for the past 15 years: upgrades and migrations have been faultless, advice has been prophetic and kept us ahead of the game. Even hardware provision and set up is undertaken effortlessly within just a few days of request.
If every one of our providers in other areas of business had this level of service provision it would be a dream!
We had become increasingly frustrated with our existing IT providers response times, and general lack of technical ability.
Since enlisting 10-100 as our new IT partner, our long standing IT issues have been resolved and the general complaints from staff regarding IT have ceased. Any arising issues or changes are accommodated by 10-100 exceptionally quickly and resolved first time.
We have also received excellent consultancy, guidance and project management during our transition to a cutting edge IT infrastructure which will support the business for many years.
The Henry Moore Foundation commissioned 10-100 to provide ongoing IT Services and advice to the charity, including outsourcing the management of key infrastructure and day-to-day support/maintenance.
At every stage 10-100 performed excellently. The project was delivered on time and on budget, and their project team were totally professional and highly capable – no matter what we threw at them! I would not hesitate in recommending 10-100 to anyone who is looking for a safe pair of hands.
The choice to come to 10-100 for ongoing support was made easier once we had experienced the quality of their project and engineering team.
Their attention to detail and a desire to understand our business needs inspired confidence and has been apparent throughout. Are 10-100 like other IT support companies? I doubt it – these guys really know their stuff, speak English and above all get the job done with minimum fuss. I’d recommend them to anyone.
We remain very impressed with our new environment.
The performance is in some cases magnitudes better, all whilst consuming a fraction of the power and rack space of our old infrastructure.
10-100 delivered the project efficiently and with excellent communication, we really couldn’t ask for more.
Having 10-100 on board along with the overhaul of our IT has made a huge difference to everyone’s day to day life and it is so nice to be able to point people in their direction knowing it will get resolved in good time.
BLOG & NEWS
Tech Insight
Discover our latest updates on all things IT Support, Services, Outsourcing & Consultancy.
- Published On: Aug 30, 2024Tags: 3 Min Read
Smart technology has rapidly advanced over the last decade, with both controversial successes and failures when it comes to the security installed in these...
- Published On: Aug 16, 2024Tags: 3 Min Read